Select Software Solutions is a leading provider of Converged Billing, BSS, and CRM solutions throughout Australia, New Zealand and Asia. Select Software was formed in 1994 and is privately owned and operated. Select is now represented worldwide, so Contact Us for more information.
Selcom caters for multiple APIs, some of which include: APIs for Banks. APIs for E-commerce. APIs for Bill payments. With Selcom API, you can improve more than payments. Gather data on payment channels. Understand your customers experience and design solutions targeted at improving their experience. We will be launching our Developer. Network and Provisioning. Manage all your Network and Key Feeds – Configuration, Onboarding, Provisioning and Usage – regardless of source. Manage network or carrier data for each service: Mediation, VEE, Reconciliation and Reporting.
Our Selcomm Enterprise Suite caters for every need – from the management of new Customers and Subscribers, to Provisioning their Services and Devices, to looking after their Customer Service requirements and yours, and of course Billing. In addition Selcomm addresses the various Business Models that exist in the Telecommunications arena – Carrier, MVNO, Wholesaler, retailer, etc.
Select Software R&D Pty Ltd is committed to the ongoing development of highly specialised Customer Care and Converged Billing solutions. Select’s core product, Selcomm, is a suite of fully integrated Converged Billing, BSS, and Customer Care modules, designed to manage a Service Provider’s business, and indeed any business that has similar complexities in its billing.
Further, Select addresses Utility, IOT and M2M requirements – indeed a whole range of Industries – offering complete management solutions and all your Billing requirements as a matter of course – including recurring, subscription, and converged communications.
IoT Billing International Pte Ltdis the Select Group’s International arm headquartered in Singapore. IoT Billing provides the same Converged Billing, BSS, and Customer Care services via the Selcomm Cloud Service, and places additional emphasis on IoT and M2M network solutions. With locations around the world, and partners on every continent, IoT Billing can address your needs for these solutions in multiple industries. This is especially useful for Telecommunications companies who want to broaden their portfolios into MVNE platforms that can address standard telecoms services together with IoT and M2M, and even Utility and Subscription services – all manageable and billable on the same flexible and low-cost platform.
Select Software was co-founded by Gavin Nour and Gordon Gielis in 1994, when they saw the opportunity to provide more comprehensive, flexible, and economic solutions for the Telecommunications Industry.
Gavin Nour is the Managing Director of Select Software Solutions. He has been in the IT industry since 1984 and has been responsible for developing a wide variety of business-critical software applications. He was IT Manager for a leading UK financial organisation based in London, prior to settling in Australia in 1991. In Australia, Gavin continued to manage product development for a leading software company, before establishing Select Software Solutions in 1994. Gavin has continued to use his extensive experience to ensure Select Software Solutions represents quality in all aspects of product and service delivery.
During Gavin’s business career he has also had active roles in helping share technical knowledge in the database and telecommunications user community via non-profit organisations. He was a founding Board member of the International Informix User Group, an organisation that grew to over ten thousand members during the period Gavin served on the Board. Gavin was re-elected at international conferences (of up to 5000 in the USA) for six consecutive years. He was also the Secretary of the Informix User Group in NSW, Australia for approximately seven years. Gavin has written many articles and his work has been published by SAMS/McMillan Publishing (‘Informix Unleashed’), international magazines and Informix Software’s technical journals on database subjects and quality control. Gavin was also a committee member of the Telecommunications Society of Australia.
Gordon Gielis is the Technical Director of Select Software Solutions Pty Ltd, and has over 30 years’ experience in IT in a wide variety of industries. He is the co-owner and co-founder along with Gavin Nour. Gordon was the President of the Informix User Group in NSW, Australia and his work has been published by SAMS/McMillan Publishing (‘Informix Unleashed’). For two decades Gordon has concentrated on the telecommunications industry specialising in Order Entry, Provisioning, Customer Care, and Converged Billing applications – which are now extending into other industry scenarios.
Gordon is well-known in the Communications and related Industries. He has presented at numerous conferences and developed White Papers of considerable technical interest. His abiding passion is to ensure Customers receive the functionality and service that is offered by the largest of companies and their software, but at a fraction of the cost and with a much more responsive relationship. Select has lived up to that ideal, and Gordon continues to fly the flag at international events and in Australasia on a regular basis.
Gordon enjoys showing Customers how to get a better solution and then and helping them achieve that. He has developed an intimate knowledge around Integration Services and uses this deep skill to enhance the way Selcomm interfaces with any other software solution.
John Cunningham is Director, International Sales and Marketing. He has over 40 years’ experience in the Technology Industry, and has held senior roles in multinational companies including Unisys and EDS (now part of HP).
He has been responsible for many very large deals, including major outsourcing contracts worth over US$5 Billion in total and continues to use this exceptional experience in the field of Cloud Services and Enterprise Software Solutions.
Select’s product range is ideal for small and large Communications Service Providers alike, and the flexibility of Select’s approach to business and solution configuration appeals to John immensely.
Having cut his teeth as a developer for a decade or so, and becoming a CIO in the process, John moved into Sales and Marketing in the 1980s. He was responsible for major sales wins involving all solution elements – hardware, software, network, and of course implementation services. This experience led him to become a senior pursuit lead for major outsourcing contracts with Banks and Telcos, during which John was responsible for Solution Architecture, and the full presentation of the solution and its benefits to Customers.
John now lives in Brasil with his wife and manages International Operations from there.
One of the most important constituents of our success is our great people. We are dedicated to attracting and retaining extraordinary contributors. A variety of initiatives and programs offer our team the opportunity to grow and develop their careers, and be rewarded and recognised for their efforts.
Many of our staff have been with us for over a decade, and at the same time we continue to employ and train new staff in the latest technologies as we expand.
Select offers an excellent benefit program to our employees. If you have relevant experience, please Contact Us and we will put you through to our personnel department.
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The Selcomm Enterprise Suite?
1. I want to vend your services as an agent. What are the different ways that I can access your services once registered?
Once you’re verified and onboarded for Selcom Huduma, you have the choice to either access your account through USSD, App, or a POS machine. As a business you decide how you would like to access this. For USSD, dial * 150 * 50 #. For App, download “Selcom Paypoint” from the PlayStore, or reach out to us via our website or Social Media for a POS machine.
2. I would like to purchase POS from you, what documents do I need to register for this? Is there any difference between this and USSD/App?
Selcom Huduma is accessible on all three forms. If you access us via USSD or App (Huduma Lite), you will be able to onboard by just providing your TIN and NIDA to us. To upgrade from Huduma Lite to Huduma, you have to present more KYC. In this case, you will need to register through our Head Office or we can send a Sales Agent to you once you contact us on Social Media or fill our form on the website! You will need a Business License, TIN Certificate, valid ID, and two passport size photos as well. For the POS, you would need to deposit 500,000 Tsh, of which 200,000 Tsh is your immediate float balance.
3. How can I top up my Huduma account for my float balance?
You can top-up your account through Airtel Money, Tigo Pesa, M-pesa, at any Selcom office, Huduma Plus touchpoint, and through NMB Bank, TPB, PBZ and Akiba Commercial Bank branches.
5. What are benefits of using Selcom over others?
Selcom offers the best commissions in the market and a wider range of services. From airtime to insurance to agency banking services, you can become a one stop-shop.
6. What do I do if I have an App/USSD access and I want to upgrade to POS?
Reach out to us via Social Media or email us at helpdesk@selcom.net and we will assist you on the way forward. You will need to provide additional KYC and we have to visit your premises in order to onboard you if you’re in Dar es Salaam! For any region outside of Dar-es-Salaam, you can reach out to us and we can guide you to a valid Huduma Plus touchpoint!
7. How do I check my till and float balance? What is the difference?
Till balance is the balance you collect when you’re using our payment services to collect payments in lieu of cash. In this case, you will be a “merchant”. On the other hand, float balance is what you will use in order to vend our Huduma wakala services. As a merchant, you can collect payments from multiple digital channels such as all mobile network operators (Mpesa, TigoPesa, Airtel Money, Ezypesa, TPesa, or 15 banks enabled on Mastercard QR). You will also be able to transfer the balance from till to float as well which saves you a trip to the bank! The cost for this is only 1%.
8. How do I cash out?
In order to cash out, you will be able to do so if you transfer money to your till using the eight digit number, and then use till2wallet to cash out, or use Selcom Huduma Cashout to get cash from anyone in our Huduma Network!
9. I forgot my device password, how can I get the new password?
Please send us an email and attach your ID to helpdesk@selcom.net and we will reset your POS’s password. We may also ask for the contract if we need additional proof.
10. My POS isn’t working what could be the problem?
Have you tried to restart you device? What error do you get? Otherwise, call our contact centre, provide your vendor ID and explain the error that you are getting. We will walk you through the solution easily!
11. How do I upgrade my POS machine?
POS swapping and pricing depends on the agent’s monthly transaction volume. For more information, please contact us at helpdesk@selcom.net.
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12. How do I request for more branding material for Selcom?
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Please submit your request through our branding form, or email us at helpdesk@selcom.net and we will connect you to our Sales team!